WRTW Department Manager - Fix-term contract / Milan

  • Société : Givenchy Italia SRL
  • Pays/Région: Italy
  • Secteur d'activités : Mode & Maroquinerie
  • Type de contrat : Emploi à durée déterminée
  • Métier : Retail / Magasin
  • Expérience requise : Minimum 5 ans
  • Référence : GIV00935
  • Date de publication : 10.12.2019


What will be your missions?

Working closely with the Store Director, the Department Manager is responsible for assisting with the day-to-day management of the sales team and ensuring the highest level of customer service throughout the store in line with Givenchy expectations.

Commercial Performance & Team Management

  • Maximize sales and measure sales performance and conversion rates on a daily basis through KPIs management, conversion rate, UPT, ADS...
  • Provide and inspire outstanding service to our customers to bring new clients to the business.
  • Participate in the preparation of merchandise displays and presentations in applying merchandising concepts and guidelines.
  • Conduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, ...
  • Coach, develop and give the team members opportunities to grow.
  • Assist in assigning and monitoring sales goals of sales associates.
  • Facilitate proactive communication between the hierarchy and sales associates.

Product and Stock Management

  • Facilitate merchandise transfers to ensure that stock level complies with client expectations.
  • Oversee and participate in department inventories to minimize stock losses.


  • Ensure policies and procedures are followed in order to achieve maximum results.


Who are you?

Demonstrating 5 years of Retail experience or more, preferably with at least 1 year of management in a luxury product setting, you are :

  • Passionate for the luxury industry and the House of Givenchy.
  • A role model able to lead by example.
  • Inspiring the team members by providing an outstanding customer service.
  • Business-oriented as well as focused on the training and development of the sales force.
  • Proactive.
  • Used to adjust priorities and to manage time wisely in a fast-paced environment.
  • Demonstrating strong interpersonal communication, organization and follow-through skills
  • Fluent in Italian and English.

Information à l'attention des candidats

Type of contract : fix-term contract (maternity leave substitution)

Starting date : as soon as possible

Location : Milan 


Mode & Maroquinerie

Maisons à l’héritage unique et jeunes marques en devenir composent ce pôle d’exception. Chacune de leurs créations se fait objet de désir, toujours empreint d’intemporalité.

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