VIE System Analyst Retail & CRM in Hong Kong

  • Société : PCIS
  • Lieu : Hong Kong
  • Secteur d'activités : Parfums & Cosmétiques
  • Type de contrat : VIE
  • Métier : Tech. de l'information/Systèmes d'information
  • Expérience requise : Débutant
  • Référence : PCD15957
  • Date de publication : 01.03.2019


LVMH-PCIS (Perfumes & Cosmetics Information Services) manages the worldwide information systems for the Perfumes and Cosmetics Maisons such as: Christian Dior, Givenchy, Guerlain, Kenzo, LVMH Research, MAKE UP FOR EVER.

We are looking for a System Analyst in Hong Kong who will manage Retail and CRM projects.

Playing a key role in the IS regional team, s/he will work with central PCIS and business units to roll-out global and regional projects in Asia Pacific in a secure and cost-effective way.

S/He will contribute to supporting and deploying POS / CRM solution (30+ markets Worldwide) which is integrated into a regional Microsoft AX Platform / POS System / BI DataMart.

Complying with PCIS guidelines, s/he will be responsible for:

. Management of projects or sub-projects:

maintain project status and related documentations, coordinate project related activities, including planning timelines, scheduling meetings, coordinating resources, and tracking performance.

. Analysis and Design:

coordinate meetings and interactions with business users to define and structure requirements, participate in the analysis, definition and documentation of requirements, lead the creation and documentation of detailed solution designs.

. Development of applications:

interact with vendors to convert designs and specifications into computer programs following programming standards and best practices.

. Testing and Documentation:

create test scenarios and run tests to find errors and confirm that applications meet specifications.

. Technical Production Support of applications:

provide technical assistance by responding to enquiries from other markets regarding errors, problems or questions about programs, train any required technical support staff to use, test, and support programs.

. Program Deployment:

create deployment packages and deployment-related documentation.

. Coordination with Markets:

 coordinate with markets to transfer project ownership towards local support & maintenance and create reusable assets by the markets.


. University degree in Computer Science or related field . Excellent spoken and written English

. Understanding of business and translating requirements into solutions: a first experience working directly with end users in retail is required

. Understanding of technical environments (MS SQL, BI, etc): ability to help structure technical support

. Design skills to formalize requirements with key users and translate into detailed design for vendor quotation and development

. Pragmatic and proactive, and the ability to work independently

. Organised, able to provide regular and consistent reporting


Parfums & Cosmétiques

Acteur mondial majeur dans le parfum, le maquillage et le soin, le pôle Parfums & Cosmétiques regroupe grandes Maisons historiques et jeunes marques à fort potentiel.

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