VIE - Project Manager

  • Société : LVMH Fragrance Brands France
  • Lieu : Netherlands
  • Secteur d'activités : Parfums & Cosmétiques
  • Type de contrat : VIE
  • Métier : Tech. de l'information/Systèmes d'information
  • Expérience requise : Débutant
  • Référence : LVMHFB00574
  • Date de publication : 05.04.2018


VIE start date : 01/07/2018 for 12-18 months

Based in Rotterdam (Netherlands)



Within our Perfumes & Cosmetics division based in Rotterdam, Netherlands, we are looking for a VIE to work with our LVMH P&C BeNeLux Customer Service & Sales Administration department.

The position reports to Head of the Customer Service & Sales Administration department, who reports to the CFO.

This is a full time position, for up to 18 months.



The perimeter of the LVMH P&C BeNeLux Shared Service Center includes:

  • 2 main countries: Belgium and the Netherlands
  • 5 LVMH P&C brands: Dior, Guerlain, Parfums Givenchy & Kenzo Parfums, Benefit Cosmetics
  • 3 channels of distribution: retail, wholesale and e-commerce
  • 7 mutualized departments supporting the P&C Brands: Accounting (x2), Controlling, Office Management & MIS (x2), Customer Service & Sales Administration (x2)
  • 5 GMs & 170 employees
  • 3 spoken languages: French, Dutch and English,



The role is mainly twofold : reporting optimization and project management.

Responsibilities will include in particular, but not restricted to:


  • Reporting optimization:

- Review all current reports issued by the department, and assess their validity vs other reports existing within the company to identify the key ones pertaining to the Customer Service & Sales Administration dept,

- Automatize the identified reports including maintaining a "how to" in each report,

- Harmonize the reports for all the brands,

- Train the team members to ensure full ownership and understanding of the reports.


  • Project management : participation in several projects including:

- Participate to the General Data Protection Regulation (GDPR) compliance project & implementation of the key changes validated by the Group re: to Customer Service & Sales Administration topics,

- Help the team and define ad hoc solutions when needed following the migration to a new version of SAP of the Dior & Guerlain head offices in April 2018, which will impact the Customer Service processes,

- Actively participate to the opening of the first Maison Christian Dior counter in Amsterdam (by the end of Q2 2018), which is a new channel of distribution for the Netherlands (retail),

- Be the key user for Netherlands Customer Service & Sales Administration team for the migration to the new version of SAP of the affiliate (go live planned during Q4 2018),


  •  Liaise with Belgium Customer Service & Sales Administration Department to work collaboratively and implement synergies.



  • Education / Major in engineering school, supply chain, processes, systems
  • Capable of evaluating processes, and checking data accuracy
  • High organizational skills and ability to manage a number of projects at the same time
  • Analytical and critical (ability to challenge), with a great attention to detail
  • Quick learner, ability to grasp key business drivers and communicate in a focused manner
  • Excellent communication skills, in person and in writing
  • Ability to work across different cultures as part of an international organization
  • Exigent and curious
  • Fluent spoken and written English, Dutch is a plus
  • Working knowledge of databases, tools, including Excel

Parfums & Cosmétiques

Acteur mondial majeur dans le parfum, le maquillage et le soin, le pôle Parfums & Cosmétiques regroupe grandes Maisons historiques et jeunes marques à fort potentiel.

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