Sales Associate

An adventurer with a passion for precious stones and pearls, Fred Samuel spent his life roaming the world, on a mission to make women everywhere even more beautiful. He grew up in Argentina, and the bright light, ever-present ocean and mellow energy of South America stayed with him always, becoming central themes in his work. Swept up in the turbulence of 1930s Paris, Fred drew inspiration from the artists around him and shared his passion for jewelry with some of the great names of the 20th century. In the 1950s, he discovered the attraction of gemstones and colored diamonds and became the favorite jeweler of Middle Eastern princes. An avid sportsman, his love of sport also influenced his creations, including the trailblazing Force 10 collection. In 1995, the jewelry House began a new chapter in its story, joining the LVMH group. Today, the FRED brand continues to epitomize an unconditional love of gemstones, pearls and golden light, creating collections that burst with radiant elegance.

We propose currently an exciting opportunity to join our iconic brand in London:

Mission:

• Provide sales assistance to customers, and ensure a high level of brand and product knowledge
• Achieving personal and store sales targets

Duties and Responsibilities:

• Professionally handling and advising customers of products and services resulting in the achievement of personal and store sales targets
• Professionally represent the brand image at all times
• Create and develop client relationship.
• Merchandise displays and ensuring high standards are maintained within the store
• Provide high quality service to customers face-to- face and over the telephone
• Completing sale documentation and efficient use of internal till and stock systems
• Generate the advocacy of your clients to achieve mystery shopper targets

• Accurately check stock levels at a regular basis

• Support the manager to continuously develop store practices and customer service levels
• Reporting any stock or security issues, and fraudulent activity to management
• Promote effective working practices resulting in a safe and efficient working environment
• Develop high level of product and brand knowledge

• Provide in-store aftersales service working with the aftersales teams to achieve a high level of customer service and satisfaction
• Take responsibility of personal development and attend training as required
• Ensure compliance with Health and Safety regulations

Profile :

• At least 2 years' experience in retail operations with successful track record gained from jewelry or high-end luxury retail industry
• Sales and resulted-oriented
• Excellent customer servicing skills
• Good communication and interpersonal skills
• Self-motivated, team player, positive thinker, creative and effective
• High integrity with good ethics and values

12 month-contrat