Retail Trainee Manager - Graduate Program

  • Société : Christian Dior Couture SA
  • Pays/Région: France
  • Secteur d'activités : Mode & Maroquinerie
  • Type de contrat : Emploi à durée indéterminée
  • Métier : Ventes
  • Expérience requise : Minimum 2 ans
  • Référence : CDC02835
  • Date de publication : 28.11.2019


General Purpose of Position:

Working with the Boutique Director/Manager, the Trainee has to learn the day-to-day management of the sales team and ensuring the highest level of customer service throughout the store in line with Christian Dior expectations :

- Maximize every sale, minimize stock losses, and bring new clients to the business.

- Open and close the boutique

- Coach, staff, schedule, merchandize, and complete inventory. 

- Ensure policies and procedures are followed in order to  achieve maximum results.

- Exemplify the  Dior Values on a consistent basis

Tasks and Responsibilities:

Commercial Performance and Team Management

- Maximize sales and measure sales performance and conversion rates on a daily basis.

- Assist in assigning and monitoring sales goals of Sales Associates

- Participate in the preparation of merchandise displays and presentations, exercising independent judgment and discretion in applying merchandising concepts and guidelines.

- Conduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associates.

- Facilitate proper communication between management and associates.

Clientele Service and Management

- Participate in the coordination of sales promotion activities, which include seasonal sales, trunk shows, contests, including proper use of in-store signs advertising sales and promotions.

- Train the team on optimizing Capture Rate and After Sale do develop personal customer database

Product and Stock Management


Process Management

- Oversee compliance of associates with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, merchandise handling, security, sales and record-keeping procedures.

- Help solve problems that affect the department's service, efficiency, and productivity.

- Lock and secure the store, and oversee compliance with all security procedures.

- Any other tasks as assigned from time to time.

Skills and Competencies:

Ability to  :

- Build relationships

- Effectively contribute to manage sales staff toward achievement of sales and clienteling objectives

- Manage boutique operations effectively including attendance, merchandising, and housekeeping standards

- Merchandize effectively

- Communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to associates

- Operate all equipment necessary to perform the job, including POS systems, PC, phone systems, cash register, sensor-tag remover, and all other office equipment.


- Graduation from a Top School

- Sense of initiative and commercial creativity with fashion sensitivity

- Demonstration of own initiative

- Ability to work varied hours/days, including nights, weekends, and holidays, as needed

- Availability to work the hours necessary to open and/or close the store

- Ability to maintain presence on selling floor for long periods as needed.

- Strong interpersonal, communication, organization and follow-through skills

- Potential to grow within the structure to become a real manager


Mode & Maroquinerie

Maisons à l’héritage unique et jeunes marques en devenir composent ce pôle d’exception. Chacune de leurs créations se fait objet de désir, toujours empreint d’intemporalité.

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