We're looking for an IT Coordinator (Network & Systems) to join the high-performing team at Domaine Chandon Australia. You will be actively involved in the delivery & support of a quality, stable and secure environment to all departments of our business and assist in the delivery of IT projects and developments. This is far from a transactional helpdesk role, as you will need to be self-motivated to deeply understand our business' needs, support the IT Manager with network administration and continuously seek opportunities & solutions to improve our IT service. We're looking for the right candidate to begin this role from 1 July 2019.
Working in our modern new office, you will be:
Using your diagnostic ability to solve general and major/critical IT Troubleshooting and building relationships with our users
Documenting all support requests & resolutions in our IT support software
Administering, supporting & maintaining Servers (Hardware, software, services & applications)
Managing user access (Active Directory, Office 365, SAP B1, hardware, etc.) and configuring their computers
Network administration (Fortinet routers, HP and Meraki switches)
Administration of our communications and VOIP system
Sourcing opportunities & solutions to improve our IT service/infrastructure and supporting different IT projects on an ongoing basis
Assisting with technical support to our very busy Visitor Centre (operating 7 days per week)
Maintaining hardware inventory, updating network and system diagrams, create support documentation
In order to be successful in this position, you will have:
Be eligible to apply for the VIE program and have eligibility to enter Australia on the Working Holiday Visa if required.
High fluency of verbal and written English language.
Minimum Bachelor degree in IT studies or a related field
Proven ability to be proactive & organised
Strong communications & client service skills
Advanced diagnostic skills & eagerness to learn
An independent & savvy attitude, with a high quality work standard
Technical experience with: Windows Office 365 (including Office 2016), Windows Server 2008 R2, 2012 R2 and 2016, Windows 10 OS, Active Directory, Cisco Meraki and HP switches, VMWare, Networks (TCP-IP, DNS, DHCP, routers and switches configuration).
Information à l'attention des candidats
During the mid-1980s, a team of Chandon's wine whisperers struck gold at Green Point, an old dairy farm in Victoria's Yarra Valley, 50 minutes from Melbourne. The cool climate and great soil combined to make a picture-perfect home for Domaine Chandon. Since 1986, this is where Australia's leading methode traditionnelle producer has been confidently crafting sparkling and still wines that are stamped with the distinct style that is Chandon.
Chandon is part of the LVMH Moet Hennessy Louis Vuitton group, a family of over 70 Maison including Dom Perignon, Christian Dior, Givenchy, Sephora, TAG Heuer, who create products that convey savoir-faire and preserve heritage while remaining firmly anchored in modernity.