HR Manager Customer Service

  • Société : Louis Vuitton Belgium
  • Lieu : Belgium
  • Secteur d'activités : Mode & Maroquinerie
  • Type de contrat : Emploi à durée indéterminée
  • Métier : Ressources Humaines
  • Expérience requise : Minimum 5 ans
  • Référence : LVM07999
  • Date de publication : 21.02.2019


The HR Manager is based in Belgium at the Customer Service. With 2 direct reports, he/she provides HR generalist support for up to 200 employees.

It concerns both a strategic and hands-on role that provides full cycle HR support to the local and global initiatives.

Alongside the HR teams, your core mission will be :

- As HR Manager you are responsible for all HR related topics. On a regularly basis, you organize meetings with the members of the local management team. You support them for all people related management questions
- As a business partner you support the Director of the Customer Service to smoothly implement structural changes, manager rotations and international mobilities
- Role of mediation and resolution of internal staff conflicts
- Responsible for the recruitment ensuring a great candidate experience
- Manage the Training & Development, Performance & career management plans.
- Support the employees and you offer advice on individual topics such as time credit, retirement, career development, training and development, etc.
- Responsible for all concerning HR data and processes.
- Drive change throughout the organization with focus on empowering and building ownership, engagement of the employees, leadership,
- Coordinate and contribute to the annual salary and benefits review
- Propose and implement comp&ben solutions to optimize local salary structure
- Responsible for preparing salary budgets and follow them up
- Work transversaly with the EMEA HR community.


Agility, precision and strong interpersonal relations are key success factors to the role
8 years of experience in a learning driven environment
Master's degree in human resources is preferable
Fluent in English

Passion for development - Digital savvy - ease with numbers


Mode & Maroquinerie

Maisons à l’héritage unique et jeunes marques en devenir composent ce pôle d’exception. Chacune de leurs créations se fait objet de désir, toujours empreint d’intemporalité.

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