FIELD COACH TRAINER - MEDITERRANEAN ZONE

  • Société : Christian Dior Couture SA
  • Lieu : Spain
  • Secteur d'activités : Mode & Maroquinerie
  • Type de contrat : Emploi à durée indéterminée
  • Métier : Retail / Magasin
  • Expérience requise : Minimum 5 ans
  • Référence : CDC02313
  • Date de publication : 31.01.2019

Poste

Position


  The Field Coach Trainer delivers all kind of trainings. You will develop resources and coursework material and reports to the Training Manager for the Mediterranean region.

The Field Coach Trainer spend most of the time on the floor, you will train and coach the sales team (collectively and individually), track best and worst sales person performance based on KPI's on a regular basis.

You will customize training according to Dior guidelines and to ensure it comply with the region Area Manager and Boutique Managers staff development plan.

 

Training

Develop, evaluate, design, and implement training and staff development programs

Deliver trainings to staff

Acquire multimedia aids and educational materials

Provide support to Learners in order to assist them in achieving their qualification

Follow up on training needs based on performance appraisals

Develop a framework for testing and evaluation of training program

Financials

Participate in forecasting yearly training needs and budget

Optimise the use of training budget


Profil

Education: Bachelor's degree in Management, or relative field

Experience required: 5 years minimum of related work experience in customer service field

Languages: Spanish and English, Turkish will be a plus

Ability to identify and satisfy the needs of internal and external customers, displaying commitment to meeting and exceeding their expectations
Ability to use computer software and applications

Ability to communicate and deliver thoughts and ideas effectively, using a variety of tools and mediums

The position is based in Madrid, including travel throughout the Mediterranean area

Fundamental knowledge and skills in Training and Development activitie

 

Postuler

Mode & Maroquinerie

Maisons à l’héritage unique et jeunes marques en devenir composent ce pôle d’exception. Chacune de leurs créations se fait objet de désir, toujours empreint d’intemporalité.

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