E Commerce Operation Manager EME (F/H)

  • Société : Celine Europe
  • Lieu : France
  • Secteur d'activités : Mode & Maroquinerie
  • Type de contrat : Emploi à durée indéterminée
  • Métier : Merchandising
  • Expérience requise : Minimum 5 ans
  • Référence : CELI01288
  • Date de publication : 26.07.2018


The mission consists in developing the Small Leather Goods and Accessories (Jewellery / Sunglasses) business for the European & Middle Eastern region, in accordance to Retail Budget and Strategy; it implies to propose relevant actions to grow sales and to become a key interlocutor to stores.



Main responsibilities include:



  • Follow up sales on weekly basis and liaise with stores to meet their specific needs
  • Analyse performances, by product/store, prepare weekly, monthly, seasonal reports
  • Propose corrective actions, identify growth opportunities for those categories
  • Follow-up deliveries and collection launch, define stock allocation by product/store and optimize stock during season through weekly revision of replenishment plan.
  • Coordinate actions planned on the categories with VM, Training, Clienteling, Digital, Retail Managers...
  • Liaise closely and frequently with stores to answer and understand product needs (frequent store visits ; 2 per month)
  • Provide feedback to Central Merchandising/Collection Merchandising teams to adjust offer to market needs


  • Prepare and execute Collection Trainings for sales staff
  • Prepare and execute Expert Day once a year (dedicated in-depth training session by category)
  • Identify ad hoc product training needs and draft trainings tools accordingly (morning brief content, refresh



  • Contribute to the general buying strategy for the region per category: average price evolution, improvement of depth, differenciation etc.
  • Prepare all necessary sales reports by activity and by segment/stores; ahead of showroom
  • Contribute to building a purchasing plan by activity and segment/store supporting the general strategy
  • Define assortment by cluster/store and process orders accordingly
  • Share buying strategy and assortment options both with Central teams and EME retail management teams





  • Business School (minimum Master level) and Fashion Management School
  • Interest for fashion and /or strong affinity for luxury, art, design, literature.SKILLS & PROFILE 
  • Efficient, rigorous, precise, reactive.
  • Great analytical skills, ability to articulate ideas clearly and concisely
  • Good interpersonal skills - to interact smoothly and efficiently both with HO counterparts and store contact persons
  • Drive : ability to generate and convey enthusiasm on the categories
  • Agility : capacity to cover both strategic topics and deep-dive on details, to handle very short-term quick wins and longer-term perspectives
  • Highly developed computer skills with Excel expertise 



  • French and English fluent




Mode & Maroquinerie

Maisons à l’héritage unique et jeunes marques en devenir composent ce pôle d’exception. Chacune de leurs créations se fait objet de désir, toujours empreint d’intemporalité.

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