Counter Manager Amsterdam

  • Société : Guerlain Holland
  • Pays / Region : Netherlands
  • Secteur d'activités : Parfums & Cosmétiques
  • Type de contrat : Emploi à durée déterminée
  • Métier : Retail / Magasin
  • Expérience requise : Minimum 2 ans
  • Référence : GUER01969
  • Date de publication : 20.09.2020


General Missions : 

The Counter Manager (CM) is the Guerlain responsible person on the Bijenkorf Counters under the supervision of the Retail Manager.

He/She is responsible for achieving the target of the counter, respecting the brand image and the level of service that is offered to our clients.

She/He takes care of the daily management of the counter and drives the results of the whole team.

As a member of the Guerlain Team, she/he is responsible for demonstrating the Guerlain value towards the clients and her/his colleagues as well as demonstrating a Guerlain attitude at all times.


Tasks :

  • Act as a role model for the team in terms of sell as well as counter and activity rules.
  • Responsible for achieving the turnover targets of the counter (daily, weekly, monthly and yearly).

  • Determining and following up individual and team objectives.

  • She/he is the intermediary between the head office and the Guerlain counter team.

  • Managing and motivating the entire counter team through regular coaching and evaluations.

  • Is responsible for 100% respect for the Guerlain brand image in all aspects (merchandising, Beauty Consultants grooming and attitude...).

  • Guarantees the highest level of customer service and has an active attitude to increase the number of direct contacts with consumers and strengthen loyalty to Guerlain.

  • Responsible for the realisation of all administrative tasks: planning, stock and orders, Addict-to-BC reports....

  • Efficient communication with Guerlain Management

  • Represents Guerlain towards the Floor and Store Manager of de Bijenkorf.


Training :
Visagie training and/or training as a beautician

Skills :
Good knowledge of the Dutch language in words
Good knowledge of the English language in words
Sales skills
Managing and stimulating a team

Other criteria:
Willing to learn
Hands-on mentality
Flexible setting
Excellent ability to function in a team, but also to operate independently


Parfums & Cosmétiques

Acteur mondial majeur dans le parfum, le maquillage et le soin, le pôle Parfums & Cosmétiques regroupe grandes Maisons historiques et jeunes marques à fort potentiel.

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