Client advisor Full Time - Department Store

  • Société : Marc Jacobs International UK
  • Lieu : United Kingdom
  • Secteur d'activités : Mode & Maroquinerie
  • Type de contrat : Emploi à durée indéterminée
  • Métier : Retail / Magasin
  • Expérience requise : Minimum 5 ans
  • Référence : MJA00258
  • Date de publication : 18.06.2019


Our Company

Faithful to its singularity since 1986, the Maison Marc Jacobs, affirming its difference by a chic and offbeat style, is seeking a Marc Jacobs client advisor acting as a brand ambassador ready to take on new challenges on a prestigious department store based in London.


As a Marc Jacobs team member, you :


  • Enjoy advise our customers, propose and sell our collections by creating a unique and personalized client experience
  • Develop and demonstrate your product knowledge on all categories to build a loyal relationship with our customers
  • Ensure the corner's objectives achievement in terms of turnover and KPI
  • Participate actively in the daily management of the corner activity (merchandising, delivery, stock and restocking procedures, after-sales service) in order to reach KPI targets
  • Ensure a knowledge of sales targets and department performance on a daily and weekly basis,
  • Contribute to the constant improvement of the Marc Jacobs customer service quality
  • Represent the image of the brand by ensuring the proper holding of the corner,
  • Be an ambassador of the brand at all times in line with company standards


Your Strenghts

  • Passion for luxury and client relationship
  • Customer service and results oriented
  • Polyvalent, proactive and able to take initiatives
  • Dynamism and rigor
  • Expertise in Retail sales in a departement store

Information à l'attention des candidats

Additional information 

Permanent, full-time position to fill as soon as possible

The Maison Marc Jacobs is committed to diversity, we hire and recognize all talents.


Mode & Maroquinerie

Maisons à l’héritage unique et jeunes marques en devenir composent ce pôle d’exception. Chacune de leurs créations se fait objet de désir, toujours empreint d’intemporalité.

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