CDD - Junior Project Manager - Strategy et Experience Client EME H/F

  • Société : Sephora SAS Siège Neuilly
  • Lieu : France
  • Secteur d'activités : Distribution sélective
  • Type de contrat : Emploi à durée déterminée
  • Métier : Marketing
  • Expérience requise : Débutant
  • Référence : SEPH02468
  • Date de publication : 15.05.2018


Looking for a beauty opportunity in a challenged industry and collaborating environment?

Join our "Client Strategy & Experience team" within the Europe & Middle East CRM department as Project Manager Assistant and get involved in the implementation of customer actions on all touchpoints!


As a Client Experience Project Manager Assistant, you will get exposure to cross-functional teams thanks to:


  1. Your highly involvement in the creative process with:

- The production of the different communications sent to animate the cardholders (life cycle, institutional, promotional, etc) including the brief to the agency, the follow-up and the delivery of the materials (printer files for offline media / html files for e-mailings).

- The development of gifts for the cardholders including the sourcing of the gifts and the design of the packaging in collaboration with the brands and creative teams.


  1. Your pro-active participation in the management of different CRM projects for all EME countries by:

- Accompanying countries in the implementation of the program strategy (follow-up, recommendation of corrective actions, best practices, benchmarks, etc.)

- Ensuring the daily relationship with country interlocutors as entry point for the CRM team.

- Being a key support for setting up new projects in the different countries and assist them in the development of the associated communications,

- Contributing in the personalization of the customer relationship (analysis and strategic thinking, results monitoring and optimization proposals)







Education and Experience:

- Education type MBA or equivalent Master degrees from business school;

- Previous work experiences in Digital/CRM/Communication agency;

- Fluent in French, English (spoken and written).




- Rigorous and organized

- Creative thinker with high level of adaptability for a fast-paced environment

- Excellent communication skills with a collaborative mindset

- Customer centric

- Multi-projects


Distribution sélective

Parce que chaque client est unique, les enseignes de Distribution sélective du Groupe offrent à chacun une expérience d'achat à la hauteur de ses aspirations.

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