• Société : Chaumet Middle East
  • Pays / Region : United Arab Emirates
  • Secteur d'activités : Montres & Joaillerie
  • Type de contrat : Emploi à durée indéterminée
  • Métier : Retail / Magasin
  • Expérience requise : Minimum 10 ans
  • Référence : CHAU00714
  • Date de publication : 27.01.2021



The Chaumet Dubai Mall Boutique Manager is responsible for the overall management of the Boutique, insuring sales performance, profitablitly, Brand recognition, team development, superior customer service and database development.


>  Achievesmonthly and yearly Boutique turnover and KPI targets set by the brand
>  Set monthly objectives for all Sales Associate and motivate team on a daily basis
>  Complete daily and monthly reporting to analyze business trends and needs
>  Is responsible for the overall training and development of Sales Associates and for reviewing their performance
>  Hold briefings to insure consistent communication and information level
>  Uphold company's customer service standards
>  Is responsible for developing the customer database, recruit new clients and build loyalty with repeaters
>  Propose local activation opportunities and develop external relationships to ensure maximal exposure, increase traffic and boost sales
>  Manage Boutique Stock, review stock levels and communicate product needs
>  Is responsible for the Boutique administration (cash flow, shipments, repairs, security)
>  Insure team understanding and adherence to Maison policies and procedures
>  Insure that all visual merchandising directives are respected and executed (cleanness, merchandising, team grooming)
>  Represent the Brand inside and outside of the Boutique
>  Insure communication with local management and back office


  • At least 5 years of management experience in luxury retail environment, expertise in jewellery is a plus
  • Very good general education
  • Strong sense of luxury service and aesthetics
  • Fluent English
  • Result and action oriented with strong entrepreneurial mindset
  • Natural leader with good interpersonal competences and empathy
  • Autonomous with good analytical and organizational skills
  • Excellent communicator, able to develop a network

Montres & Joaillerie

Activité la plus récemment mise en place, le secteur des Montres & Joaillerie rassemble des Maisons de premier plan aux positionnements complémentaires.

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