Boutique Director

  • Société : Christian Dior CZ s.r.o.
  • Lieu : Czech Republic
  • Secteur d'activités : Mode & Maroquinerie
  • Type de contrat : Emploi à durée indéterminée
  • Métier : Retail / Magasin
  • Expérience requise : Minimum 10 ans
  • Référence : CDC01684
  • Date de publication : 05.04.2018



  • Manage the boutique's sales performance and service standards.
  • To ensure that the merchandise is displayed effectively using promotional material to reflect current demand.
  • Lead by example in client recruitment and development of client loyalty through CDM activities.
  • Achieve the boutique capture rate and mystery shop result targets.
  • Handle any customer relations and customer product returns in line with Dior standards and procedures.
  • Awareness of competitor activity and ensure the team are updated and where required points are raise to the General Manager to ensure maximum sales productivity.
  • Full knowledge of back office functions and boutique analysis (CDM, client recruitment, P&L, store activities, stock control, reports, VM rules etc).


  • Ensure that the boutique maintains the correct basic stock levels.
  • To work closely with the Product Merchandising Manager in HQ to provide effective feedback, ensuring that popular selling lines are replenished on time.
  • Ensure the VM guidelines are adhered to and support requested when required for maximisation of sales.


Employee's relations and staff training/development

  • To take part in the recruitment, training, evaluation, motivation and development of the staff.
  • Oversee and manage employee performance appraisals and highlight employees for development.
  • To prepare a succession plan for all key positions within the Boutique.
  • To communicate effectively in order to develop a stable team and a succession plan for your business.
  • Hold morning briefings and motivate the team to achieve the objectives.
  • Network with Dior management to share best practices.



Experience Required:

  • Extensive business management and retail experience in the luxury goods or services, or fashion retail sectors.
  • Existing International Clientelle network in the Elite sector is preferred
  • Experience in managing VIP client events
  • Excellent communication and relationship building skills
  • Outstanding sense of customer service, sense of initiative and commercial creativity with fashion sensitivity
  • Strong knowledge of fashion, trends and specifically RTW product division.
  • Fluency in a second language (preferred)

Mode & Maroquinerie

Maisons à l’héritage unique et jeunes marques en devenir composent ce pôle d’exception. Chacune de leurs créations se fait objet de désir, toujours empreint d’intemporalité.

Découvrir le secteur d’activité